Any questions about Spleased? The Concept? The subscription, the rental?

You should find some of your answers. Still questions, do not hesitate to contact us at 00336 79 33 62 01 or contact@spleased.com.

THE CONCEPT

Spleased.com is a new online platform allowing you to rent your equipment (kitesurf, windsurf, wing foil, and foil) under different rental periods: from one week to 36 months. Everything is done directly online, both on new and second hand equipment. You have the possibility to buy the equipment at the end of the rental contract if you want.

The company was co-founded by several players in the world of snow sports. The warehouse is located in Brest but we deliver all over Europe. We work directly with the brands but also with shops where you can pick up your equipment.

Like a purchase on the internet, it is made very simply:

1) Choose the sport that suits you
2) Choose the rental period that suits you best
3) Choose your equipment
4) Fill in your details online
5) Make the first monthly payment and you are ready to receive your equipment!

We offer two types of rentals. The short term rental (one week, two weeks and one month) and the long term rental with purchase option (12, 24 and 36 months).

The first advantage of the short term rental is the possibility to complete your quiver on one of your kitesurfing destinations (lighter wind than at home, need for a foil,…). It also allows you to test the equipment because for any subscription afterwards to a long term rental contract, we reimburse the short term rental.

The long term rental will allow you to smooth your monthly payments and avoid having a big expense at the acquisition. In the same way, you don’t have to worry anymore about the equipment being taken away but simply enjoy your sessions!

Absolutely! The new products have a manufacturer’s warranty between two and three years depending of the brand which is included in the price of the monthly payments.

THE SUBSCRIPTION

When ordering, you will be asked for a bank account number, an identity document and proof of address. In order to validate that, you will automatically be directed to our secure service provider GoCardLess for setting up direct debits. All you have to do is fill in your IBAN.

You have to be of legal age to rent kitesurfing equipment. On the other hand your parents can subscribe in their own name for you.

Insurance coverage is worldwide. In case of a claim you contact us directly. After the usual declarations, we will have your equipment repaired by an approved repairer. You can benefit from the insurance without limit, however an excess will be asked for at the resolution of each claim.

Absolutely, to do so, simply fill out this form.

DELIVERY

We can deliver directly to your home at the beginning of the contract and a carrier will pick up the material at the end of the contract. The return delivery costs are free of charge. You can also pick up the material directly from our partner shops.

If the material is in stock, our carrier delivers within 24 hours in France and 48 hours in Europe. If the material is not in stock, it takes 10 days for delivery. 

DURING RENTAL

Absolutely, in the middle of the contract, you can change quiver to start with new equipment!

Yes, but in the event of cancellation, you must pay the remaining rent in full. 

END OF RENTAL

You have three options :

Stop the contract :

    Our carrier comes directly to your home to pick up the material

Starting a new leasing contract 

    Our carrier will pick up your current equipment and deliver your new equipment to you.

Buy the material

    At the value defined at the start of the lease.

 

Yes, a price on the purchase option at the end of the contract is defined as soon as the leasing contract is signed. 

We understand that a tear or “poc” on the board can happen even when you do not purchase insurance. So, in the event that you do not take out insurance, the repair/theft costs are simply your responsibility (with no additional penalty at the end of the rental contract) – check with your Third Party Liability or credit card option as these repair costs can sometimes be covered.

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